About this role
IT Officer
We are seeking a reliable, skilled, and proactive IT Officer to join our team at the Festac Branch.
- The successful candidate will support day-to-day IT operations, maintain systems and networks, and ensure smooth technology support for clinical and administrative staff.
Key Responsibilities
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Provide first-line IT support to staff for hardware, software, and network issues.
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Install, configure, and maintain computers, printers, and related office equipment.
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Monitor and maintain network connectivity, internet services, and user access.
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Support laboratory information systems and other clinical software used at the branch.
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Perform regular data backups and assist with basic system security and updates.
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Troubleshoot and resolve technical faults promptly, escalating complex issues when required.
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Maintain accurate records of IT assets, incidents, and support requests.
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Ensure IT equipment is clean, functional, and properly documented.
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Uphold data confidentiality and company IT policies at all times.
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Qualifications & Experience
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HND or Bachelor’s degree in Computer Science, Information Technology, or a related field.
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Previous experience as an IT Officer or IT Support Officer is preferred.
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Experience in a healthcare or diagnostic environment is an added advantage.
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Relevant certification (e.g., CompTIA, Microsoft) is an added advantage.
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Completed NYSC is an added advantage.
Requirements & Skills:
- Strong knowledge of computer hardware, software, and basic networking.
- Ability to diagnose and resolve common IT issues independently.
- Good communication skills and a helpful, professional approach to users.
- Familiarity with Microsoft Office and Windows operating systems.
- Attention to detail, reliability, and ability to work under pressure.
- Commitment to data security, confidentiality, and professional ethics.