About this role
LGES – HONDA Joint Venture (L-H Battery)
The LGES – HONDA Joint Venture, located in Jeffersonville, Ohio, is bringing the power! A transformation is happening within the auto industry, and we are leading the way. We develop and manufacture large lithium-ion polymer batteries and packs of the highest quality for electric vehicle (EV) and energy storage applications.
Established in 2023, The LGES – HONDA Joint Venture is passionate about developing and maintaining a culture where our associates and customers understand their value and worth. We are making a positive impact and we want you to be a part of it!
Summary:
L-H Battery is actively seeking an experienced, talented and self-motivated IT Manufacturing Systems Specialist to support our line of Manufacturing Execution Software (MES). Our Software Systems Specialist is a courteous business professional who is interested in maintaining a high standard of service to our customers worldwide.
The IT Manufacturing Systems Specialist will receive extensive training in all L-H Battery applications supported. The position performs duties that require discretion and the ability to exercise sound judgement in their daily role
Responsibilities
- Develop a working knowledge of the L-H Battery systems products and apply learned skill sets while supporting L-H Battery customers
- Serve as the first point of contact for customers, handling support requests and system related questions over the phone and by email
- Create and manage tickets in our ticketi