IT Manager - Workforce Technology

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

Responsibilities

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• The Workforce Technology Team (WTT) is responsible for the vision, strategy, architecture, engineering, delivery, and end user support of the technologies, capabilities, and service offerings our global employees rely upon every day. WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified communications, collaboration, etc.), identity solutions (Active Directory, Entra, AppSec, etc.), security capabilities (endpoint protection, secure coding tools, risk database, etc.), and related applications (AppSec, Startup Page, etc.).

• The Workforce Technology Software Engineering Team delivers innovative technology solutions that support global, business-critical operations across multiple product areas. In this role, you will collaborate with cross-functional teams to ensure the delivery of high-quality applications that support internal business functions, clients, and external partners.

As an IT Manager in the Workforce Technology organization, you will:

• Maintain an environment where your employees feel included, valued, and supported
• Be responsible for leading, coaching, and developing a high performing team of results-oriented engineers
• Oversee development life cycle, technical projects, and engineering processes including engineering rigor for tools, solutions, and automation, as well as enhancements to operational processes
• Serve as escalation point, proactively addressing roadblocks and helping the team deliver high-quality results
• Establish and maintain key performance metrics, identify opportunities, and improve processes
• Build strong relationships across IT teams to ensure consistency, transparency, and best practices
• Ensure solutions developed across the organization are aligned to standards and principles, and leverage common solutions and services where available

Qualifications

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Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

• Must reside in St. Louis, Missouri, or immediate surrounding area

• 6+ years of related IT experience

• 2+ years of experience leading or supporting technology initiatives, including change management, release management, and project delivery

• 2+ years of experience in a people leadership role with demonstrable success in managing people, including career planning/support, training, interviewing, hiring, and performance management

• Experience leading technical teams in Agile/Scrum environments, using tools such as Jira and Confluence to successfully manage and deliver multiple concurrent projects and releases

• Experience analyzing business and technical requirements, identifying root causes, developing solutions, and driving production and workflow process improvements

• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

• Prior experience with API or services-based solution

• Experience leading mission and business critical solution teams

• Transcript

• Welcoming, collaborative, and rewarding. People, passion and purpose. Inclusive, collaborative, and innovative. Flexibility. Um, evolving and global. Authentic, passionate, and competitive. Growth, opportunity, and fun, welcoming, supportive and invested. Progression, learning, and community. Innovative, uh, electric, and collaborative, innovative, diverse, and fun. Relationships, growth and impact. Driven growth. And family. Fun, engaging, and mentorship. Reliable, um, communicative, and of course mobility. Diverse, endless opportunity, and vibrant.

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• Q

• What three words would you use to describe Enterprise Mobility?

• Employee Q&A

• Get to know us

• Life at Enterprise Mobility

• Discover how each team member plays a vital role in driving our success. Hear about their experiences, why they love what they do and what it takes to join us. Ready to make your move?

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