IT Infrastructure/Systems Engineer ID92976

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for an IT Infrastructure/Systems Engineer to design, build, and support corporate networks, servers, and storage across on-premise and cloud environments.

MUST HAVES

• 6+ years of hands-on engineering experience with enterprise local and wide area networks, servers and storage systems.

• Network Equipment Experience: hands-on experience with Palo Alto, Cisco, and Juniper equipment and software.

• Strong experience deploying and administering firewalls, switches and wireless infrastructure (Physical and Virtual).

• Extensive knowledge and hands-on experience with Microsoft Server operating Systems & Active Directory.

• Strong experience with cloud compute and storage (AWS and Azure) with cloud first approach.

• Experience working in a SOX regulated company a must.

• Previous experience developing disaster recovery and business continuity solutions.

• Experience with Microsoft collaboration suite (Office 365 Mail, Teams, SharePoint, OneDrive).

• Experience with patch deployment required.

• Self-sufficient, self-managed, self-motivated, must be effective working independently.

• A service-oriented mindset with a focus on creating value for our internal customers and business partners.

• High energy and ability to work independently in a very fast growth environment.

• Discipline to document your work required.

• Ability to work with a project oriented approach for deliverables.

• Work schedule flexibility required as some work must be completed after business hours.

• Experience interfacing with and managing vendors and managed service providers.

• Experience operating in a 24x7 international company (US & EMEA).

• Excellent interaction and communication skills; ability to communicate (both written and verbal) clearly and concisely.

• Upper-intermediate English level.

NICE TO HAVES

• Minimum AA degree in Information Systems, related field, or equivalent experience.

• Cisco Certification a plus.

• AWS/Azure Certifications a plus.

• Networking certifications preferred.

• Experience with network and systems monitoring a plus.

• Experience with ITIL a plus.

• Experience with Linux a plus.

• Previous experience in healthcare, life-science, pharma or bio company a plus.

WHAT YOU WILL DO

• Responsible for the design, build and support of corporate networks, servers, storage, telephony and systems.

• Implement observable, secure and fault-tolerant solutions.

• Provide technical leadership, support and direction across multiple teams and domains.

• Serve as an internal escalation point for day to day operations.

• Plan and execute projects across the infrastructure landscape.

• Lead and participate in infrastructure and systems and application projects.

• Device lifecycle support – Vulnerability remediation, firmware upgrades, decommission, Document.

• Mentor less senior staff.

• Vendor management and interaction for hardware, software, and service troubleshooting and resolution.

• Help define and execute the strategy for infrastructure and systems across the enterprise.

• Support global operations for remote, manufacturing and office-based workforces.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.

• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.

• Exciting projects: Modern solutions with Fortune 500 and top product companies.

• Flextime: Flexible schedule with remote and office options.