IT Infrastructure Lead

IT Infrastructure Lead

Location: Orlando, FL (On-site)

Role Overview

The IT Infrastructure Lead serves as the operational and technical backbone of a specialized research and development laboratory environment. This role combines systems management, security compliance, and lab infrastructure operations to ensure secure, compliant, and continuously available environments for prototyping, development, and testing. The successful candidate will own all aspects of configuration and upkeep, ranging from hardware maintenance to complex network provisioning, system patching, and security process facilitation.

Key Responsibilities

• Configure, maintain, and continuously evaluate sandboxed laboratory networks to support secure, isolated development environments.

• Serve as the primary point of contact for IT and information security integrations, including firewall configurations, IP planning, domain isolation, and endpoint tracking.

• Configure and manage access layer switches, including VLAN assignments, Power over Ethernet settings, and port security.

• Ensure all laboratory systems are patched, updated, and monitored in alignment with enterprise security policies and compliance frameworks.

• Maintain comprehensive, up-to-date documentation for network topologies, system configurations, and change logs.

• Configure Linux remote access and Windows remote administration, and perform end-to-end network connectivity validation.

• Oversee maintenance, calibration schedules, and resource logistics for laboratory tools and electronics equipment.

• Triage and route incoming technical support requests, coordinating with enterprise teams and vendors to resolve infrastructure issues.

• Required Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related technical discipline, or equivalent practical experience.

• Experience: Minimum of 5 years of relevant technical experience in systems administration, infrastructure support, or IT leadership roles within technology-focused organizations.

• Technical

Skills

• Proficient with Windows 11 and Linux operating systems, including Red Hat Enterprise Linux, Ubuntu, and Fedora Silver. Strong experience in managing virtualized environments using hypervisors such as VMware or Hyper-V, containerization technologies such as Docker, and networking technologies including Cisco and Arista switches.

• Preferred Qualifications

• Some project management experience or a background leading technical support initiatives.

• Active CCNA certification.

• Aruba wireless systems experience.

• Demonstrated ability to communicate technical concepts clearly to both technical and non-technical stakeholders.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.