About this role
IT Infrastructure Installation Services II
About the Job
We are looking for an experienced IT Infrastructure Installation Service to independently execute and oversee complex server and network deployments supporting enterprise physical security systems. In this mid-level role, you will take ownership of installation projects, configure advanced infrastructure components, troubleshoot technical issues, and ensure seamless integration between servers, network equipment, and security endpoints. You will collaborate with cross-functional teams including physical security installers and sustaining operations, while mentoring junior engineers. This position demands strong technical expertise in Dell server platforms and Cisco networking, along with the ability to provide 24x7 support in a globally distributed environment.
Key Responsibilities
- Lead hardware provisioning activities including advanced RAID configuration and disk array optimization to meet performance and redundancy requirements for high-write-volume security applications such as video storage systems.
- Configure and validate Integrated Dell Remote Access Controller (iDRAC) and Lifecycle Controller settings, ensuring firmware baselines are established using Dell OpenManage before OS deployment.
- Independently deploy operating systems via PXE boot automation or iDRAC Virtual Media methods, including Windows Server and hardened Linux distributions, ensuring compliance with corporate standards.
- Design and implement network segmentation strategies using VLANs and dedicated subnets to isolate physical security traffic (CCTV, PIDS, Intercom) from management networks.
- Configure Quality of Service (QoS) policies on Cisco Catalyst switches to prioritize high-bandwidth video streams, ensuring low latency and minimal packet loss for live monitoring and retention systems.
- Manage Power over Ethernet (PoE/PoE+) budgeting and monitoring on access layer switches, ensuring reliable power delivery to IP cameras, door readers, and security panels.
- Implement network device hardening best practices on Cisco IOS devices, including Access Control Lists (ACLs), disabling unnecessary services, and securing management protocols (SSH/HTTPS).
- Coordinate with Network Engineers and Physical Security Installation Teams to validate network readiness, port activations, and successful device-to-server communication paths.
- Execute comprehensive validation testing including bandwidth saturation tests, physical layer distance checks, and latency measurements before operational handoff to sustainment teams.
- Develop detailed "As-Built" documentation including logical and physical topology diagrams, VLAN matrices, IP assignment records, and configuration backups.
- Provide 24x7 technical support for all in-scope infrastructure systems, performing root cause analysis and issue resolution as needed.