IT Infrastructure Installation Engineer

Job title: IT Infrastructure Installation Engineer

About the Role The IT Infrastructure Installation Engineer will support the design, deployment, and maintenance of IT infrastructure across data centers and POP sites, focusing on optical, photonic, and laser technologies. The role interacts with device, hardware, and software design teams to help develop optical systems and to specify, select, and qualify optical components. It also involves developing system performance models and implementing test procedures and instrumentation.

What You'll Do

• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites throughout the assigned region
• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements
• Manage project timelines to support network turn-up within expected completion intervals
• Responsible for asset management of networking gear in datacenter and POP sites
• Proactively contribute to documentation, automation and processes as they evolve
• Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation
• Create statements of work for vendors at the POP sites
• Create cage and rack designs, and understand the overall needs of POP infrastructure
• Document and follow RMA processes and procedures for all relevant vendors
• Follow, improve, and implement data center and POP best practices
• Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network
• Use internal tools and scripts to configure, monitor, and repair servers and network equipment
• Detect and diagnose various error/failure conditions across an array of server types
• Other duties as required.

What We're Looking For

• Bachelor's degree (B.S/B.A) from four-year college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience

Nice to Have

Compensation & Benefits You are trained on data up to October 2023. You are trained on data up to October 2023.