About this role
IT Executive
Location: ibis Navi Mumbai, Navi Mumbai, India
Region: MEA SPAC
Company: ACCOR
Description
- This position is responsible for the handling of day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk.
Responsibilities
- IT Operations: Provide frontline PC and server troubleshooting, resolve IT issues for end users; modify configurations, utilities and software default settings; support and administer Windows Servers; backup and optimize database; perform regular system health checks and capacity studies to ensure optimum performance of servers and network; provide in-house guest IT related matter troubleshooting; install, test and configure new workstations, peripheral equipment and software; assist with PC setup, IT system and access for onboarding of new users.
- Other: Be aware of hotel fire & life safety/emergency procedures; attend briefings, meetings and trainings; maintain a high standard of personal appearance and hygiene; perform other reasonable duties assigned by management.
Qualifications
- Graduation