IT Demand Manager

Company Description

The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: Analysis and Testing, Grinding and Dispersion and Pumps and Systems. Additionally, Techco.lab serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas.

With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world!

Job Description

Your role as a IT Demand Manager is to ensure a structured, transparent, and strategically aligned process for capturing, evaluating, and managing business requirements across all Business Services areas. The IT Demand Manager ensures that high-quality, well-prepared demands flow into portfolio and project governance and supports stakeholders through professional moderation, efective communication, and methodical guidance.

Qualifications

• Receipt, classification, and initial evaluation of requirements from all Business Services areas;

• Ensuring completeness and quality of demand data;

• Close collaboration with business stakeholders, IT business partners, portfolio owners, and project managers;

• Moderation of demand workshops and review meetings;

• Preparation of decision templates for portfolio boards;

• Support in prioritization and strategic evaluation of demands;

• Maintenance of the demand database in ServiceNow SPM;

• Creation of dashboards, reports, and status overviews;

• Further development of demand management processes, templates, and KPIs;

• Training of business departments in the use of ServiceNow SPM;

• Methodological responsibility for the demand management process within Business Services;

• Authority to decide on the formal acceptance and classification of demands;

• Right to propose prioritization and rejection of requirements;

• Moderation authority in demand workshops and review meetings.

• Required Skills

• Experience in demand, portfolio, or project management;

• Experience in working with international and interdisciplinary teams;

• Proven success in managing complex requirements and stakeholder communication;

• Experience with project management methodologies (PMI, PRINCE2, agile frameworks);

• Understanding of business processes and IT system landscapes;

• Ability to create reports, dashboards, and decision templates;

• Excellent English language skills;

• Strong communication, moderation and teamwork skills, combined with a high level of service orientation;

• Analytical and conceptual thinking skills with a structured and self-reliant working style;

• Intercultural competence and diplomatic skills.

Additional Information

📍 CLT contract

• Equipments
• Health insurance (Unimed)
• Dental insurance
• Meal card (Swile)
• PPL
• Quinquênio
• NETZSCH Academy | Educational subsidy
• OpenEnglish
• GoGood 🏡 Hybrid work in Curitiba or Pomerode.