About this role

IT Co-op Program Specialist

Location: 1135 Tremont Street Boston, MA. 3 Days onsite

Contract length: 6 months

Pay: 30-35

Summary

Reports/Partners: ITS leadership, hiring managers, co-op students, and academic partners
Own the day-to-day coordination and ongoing development of the ITS Co-op Program.
Serve as the primary point of contact for co-op students and hiring managers.
Manage the full co-op lifecycle: recruitment, placement, onboarding, performance check-ins, and offboarding.
Partner with ITS managers to identify co-op project opportunities and define role expectations.
Improve the program's structure, consistency, documentation, and overall impact.
Track program outcomes and metrics to demonstrate value to ITS leadership.
Ideal candidate is organized, independent, relationship-oriented, and comfortable building processes in an evolving program.
Higher education, campus recruiting, or academic/employer partnership experience is a plus.

Bachelor's degree in HR, Business Administration, Higher Administration, IT, or related field; equivalent experience considered.
Relevant certifications preferred: PHR/SHRM-CP, project management, career coaching, etc.

3+ years in program coordination, campus recruiting, HR/talent programs, internship/co-op administration, or similar.
Experience managing a program end-to-end, including recruiting, scheduling, stakeholder communication, and reporting.
Experience partnering with hiring managers to define role scope, projects, and performance expectations.
Experience developing/improving program processes, documentation, and onboarding materials.
Higher education, university career services, or academic-employer partnerships preferred.
Key Skills
Understanding of co-op, internship, or early-career talent programs.
Ability to build relationships with universities, career services, faculty, and co-op coordinators.
Recruiting, screening, and candidate-to-role matching experience.
Ability to develop onboarding, training, and check-in processes.
Strong organization and ability to manage multiple placements, timelines, and stakeholders.
Proficiency with ATS, scheduling tools, and Microsoft Office (Excel, PowerPoint, Outlook).
HRIS or co-op management platform experience is a plus.
Ability to track/report placement, retention, satisfaction, and conversion metrics.
Strong written and verbal communication.
Comfortable handling sensitive student/personnel information.
Self-motivated and comfortable working with ambiguity and evolving processes.

Program Coordination & Administration - 35%
Manage full co-op lifecycle: recruiting, interview support, offers, onboarding, and offboarding.
Maintain co-op rotation schedules, start/end dates, and academic term alignment.
Primary contact for co-op students throughout placements.
Maintain placement records, evaluations, and program documentation.
Manager & Employer Partnership - 25%
Partner with ITS managers to identify projects and co-op opportunities.
Guide managers on onboarding, supervision, and feedback.
Conduct regular manager/student check-ins.
Academic & External Partnerships - 20%
Build relationships with university career services, co-op coordinators, and faculty.
Represent ITS at career fairs, info sessions, and campus recruiting events.
Coordinate program requirements, deadlines, and compliance with academic institutions.
Program Development & Improvement - 15%
Develop/refine onboarding materials, guidelines, and templates.
Track and report program metrics to ITS leadership.
Identify opportunities to expand and improve the program.
Compliance & Reporting - 5%
Ensure placements meet relevant academic and employment requirements.
Prepare program status and outcome reports for ITS leadership.
EEO Statement

IT Co-op Program Specialist