About this role

Play a crucial role in bridging the gap between our business needs and IT solutions.
Work closely with various departments to ensure the successful implementation of IT projects such as financial applications, CRM systems, and AI development.
Collaborate with stakeholders to gather and analyse business requirements, map out processes, and work with the technical team for delivery.
Ensure solid alignment with key stakeholders, including business owners/users, project team, and vendors.
Conduct market research and feasibility studies.
Design and implement IT solutions to meet business needs.
Develop detailed project plans and timelines.
Monitor project progress and provide regular updates to management.
Set up and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines.
Support enhancement projects and maintenance activities.
Prepare documentation and training materials for end-users.
Troubleshoot and resolve issues related to IT applications.
Fulfill other responsibilities as assigned.

Bachelor's degree in Information Technology, Business Administration, or related field.
Proven experience as an IT Business Analyst/Solution Architect.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with setting up and maintaining CI/CD pipelines.
Familiarity with AI development and CRM systems is a plus.
Understanding of Java will be a plus.

IT Business Analyst