About this role
IT Administrator
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field ICT / Computer
Summary
- Join our team as an IT Administrator and play a pivotal role in managing our IT resources efficiently.
- You will procure, maintain, and administer computers and office equipment across all office locations.
Responsibilities
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Procuring, maintaining, and administering computers and office equipment.
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Administering corporate software systems.
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Deploying and enforcing security policies and procedures.
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Providing IT support and resolving problems for colleagues.
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Assisting with onboarding of new colleagues.
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Suggesting and implementing improvements in procedures and equipment.
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Maintaining knowledge of IT support, help desk procedures, products, and services.
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Managing an issues tracking system and reporting on issue resolution SLAs.
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Requirements and skills
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Excellent communication skills, both oral and written.
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Knowledge of help desk software and remote control tools.
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Good knowledge of Apple MacOS administration and basic networking.
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Excellent troubleshooting skills.
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Ability to work independently and maintain customer satisfaction.
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