About this role
The IT Administrator will be responsible for managing the company's day-to-day IT operations, infrastructure, systems, devices, user access, and technical support while ensuring security and reliability.
Key Responsibilities
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Manage laptops, desktops, networks, Wi-Fi, printers, and other IT equipment.
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Provide technical support and troubleshoot hardware, software, network, and connectivity issues.
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Set up IT equipment, accounts, and system access for new employees.
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Manage user accounts, permissions, email, Microsoft 365/Google Workspace, and other business applications.
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Maintain IT asset inventory and software licenses.
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Implement basic IT security, antivirus, updates, backups, and access controls.
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Manage employee IT onboarding and offboarding, including asset recovery and account deactivation.
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Coordinate with IT vendors and service providers.
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Maintain IT documentation, policies, and support records.
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Support the CTO / Head of IT with IT projects and process improvements.
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Requirements
- Bachelor's degree in IT, Computer Science, or a related field.
- 3+ years of experience in IT administration or technical support.
- Good knowledge of Windows, networking, Microsoft 365/Google Workspace, and IT troubleshooting.
- Understanding of cybersecurity, user access management, and IT asset management.
- Strong problem-solving, communication, and organizational skills.