Investment Officer - Kakuma

Investment Officer - Kakuma

ABOUT THE OPPORTUNITY & RESPONSIBILITIES

• Inkomoko Kenya Investment Officer is responsible for the items below:

DUE DILIGENCE & INVESTMENT PREPARATION (60%):

• Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.
• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
• Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.
• Prepares and executes investment contracts and arrange for disbursement of investment in kind.
• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.
• Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings.
• Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.

PORTFOLIO MANAGEMENT (20%)

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
• Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring.
• Maintain both delinquency and default rates below set rates during yearly goal setting,
• Track information about borrowers and communicate effectively with key stakeholders about client status.
• Actively participate as a key staff in the weekly Portfolio Review Meeting.
• Maintain a tracking system of borrower payments and contact information.
• Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.
• Interact with government leaders, court systems and others for follow up on lack of payments.
• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.
• Other duties as assigned by supervisor

INVESTMENT MANAGEMENT SYSTEM (20%)

• Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
• Maintain and demonstrate proficiency with investment software applications
• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
• Assist with system parameters and design to meet the needs of multiple departments.
• Manage user security access
• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment
• Advise the Management team how to automate key lending processes
• Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
• Ensure lending team is provided with updates and procedural changes
• Participates in the review and recommendations of operational systems and procedures
• Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system
• Prepare related reports and administer the system
• Other duties as assigned by supervisor

Requirements

Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:

• University degree in Finance or other related field,

• Must speak fluent English and Swahili.

• Experience in Islamic lending and practice is an added advantage,

• Strong financial and accounting skills; familiarity with business financial policies in Kakuma.

• Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,

• Prior experience dealing with customers/debt,

• Prior experience in a lending environment,

• Experience providing business advice to entrepreneurs,

• Prior experience in Investment management system software,

• Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,

• Experience in managing difficult clients and reaching positive outcomes,

• Very strong attention to details and good follow through,

• Comfort with the civil court system, and previous experience in litigation preferred,

• Unrelenting perseverance, personal integrity, and critical thinking skills,

• 2+ years of work experience in relevant or applicable field,

• Must be able to legally work in Kenya.

• COMPETENCIES

• We are looking for someone who;

• Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.

• Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.

• Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.

• What you’ll get

• This role i