Investigator

Investigator

ROLE OVERVIEW

The appointed candidate will report to Senior Investigator and will be responsible for conducting investigations and complaints relating to maladministration within state organs and parastatals. This will include investigating allegations of abuse or unjustifiable exercise of power, improper conduct, and undue delays by individuals performing public function.

COMPETENCIES, SKILLS AND KNOWLEDGE

Knowledge of Good Governance principles • Excellent negotiation, mediation and conciliation skills (Alternative Dispute Resolution) • Legal research skills • Legal interpretation • Knowledge of Case Management or similar computerised management system • Good general and Report writing skills • Project Management skills • Forensic investigation skills will be an advantage • Effective general management and administration skills in addition to above • Ability to timeously resolve queries and finalise investigations, and make appropriate recommendations to effectively address maladministration and correct service delivery failures • Legal research and interpretation of statutes • Production of high quality reports • Must have strong ability to initiate hearings, gather information and evidence • The position requires individuals who are objective, impartial and initiative • Must be able to deal with complaints, resolve, rectify, make presentations and generally act without fear, favour or prejudice

REQUIREMENTS

• A degree or National Diploma in any of the following fields: Law/Auditing/Forensic Accounting/Forensic Investigations • Minimum three (3) years Investigation experience and/or Forensic Investigations and Forensic Auditing • Good understanding of legislative prescripts that give mandate to Public Protector SA • Computer literacy • Understanding of Public Service Administration • Knowledge and application of Case Management System (CMS) or other computer management systems • Knowledge of auditing or investigation techniques • A valid driver’s license • Fluency in English and other official language relevant to the Province/Region

• ATTRIBUTES

• Respect • Transparency and • Accountability • Courtesy • Team player • Integrity

• KEY RESPONSIBILITIES AND DUTIES

• INVESTIGATIONS

• Conduct investigations on maladministration, undue delay and conduct failure using various investigation techniques in accordance with PPSA service standards

• Prepare Investigation Plans for each allocated matter

• Apply Alternative Dispute Resolution (ADR) process to resolve reported complaints

• Keep complainants informed of the progress of the investigation

• Prepare letters, memos and reports and submit to the supervisor within timelines set in the investigation plan

• Draft Investigations and closing reports

• STATISTICAL REPORTING

• Submit prescribed accurate and complete monthly and quarterly statistical reports to the supervisor

• Ensure the case management system is updated for accurate reporting

• CUSTOMER SERVICES

• Keep complainants informed of the progress of the investigation

• Adhere to PPSA Service Standards

• Note: All those candidates who previously applied for the position need to re-apply.

• Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable. The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.

• All successful candidates will have to undergo security clearance and vetting, and competency assessment will be conducted.

• Shortlisted candidates will be required to submit their portfolios of evidence (POE’s). The Public Protector South Africa reserves the right not to fill the vacancies. Correspondences will be limited to the short-listed candidates. Should you not be contacted within two (2) months, please consider your application to be unsuccessful.

• Applications must be accompanied by a covering letter with a detailed CV, three (3) contactable references, recently certified (within six (6) months) copies of qualifications (matric certificates, certificates of qualifications), a valid Driver’s License and ID document.

• Applications not complying with the above will be disqualified.

• The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of representativity (race, gender and disability). Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representativity in the Institution.

• Closing date: 02 OCTOBER 2026 @ 16:30

• We wish you all the best with your applications