About this role
Job title: Investigator Payments Analyst
About the Role The Investigator Payments Analyst will create and maintain PO Estimator (POE) calculations and manage purchase orders and related site-specific requisitions across study locations. In this hybrid role, you will coordinate payments, reimbursements and inquiries to sites and study teams to ensure timely processing and resolution.
What You'll Do
- Create and maintain PO Estimator (POE) calculations.
- Manage PO creation, maintenance and closure.
- Create, maintain, and close-out site-specific purchase requisitions in local systems, using the study-specific PO calculator, CTAs and CTMS for applicable countries.
- Run timely subject visit completion reports and enter data into CTMS.
- Generate payments through CTMS, and enter invoices into CTMS upon receipt to process ad-hoc payments.
- Create and send payment notifications and/or reminders to sites and study teams to ensure timely payment.
- Complete any RFI (request for invoice) and resolve mismatches promptly to avoid business disruption.
- Answer queries and provide issue resolution with sites and study teams in a timely manner.
- Rectify failed payments, as appropriate, for purchase requisitions.
What We're Looking For
- Experience with PO management, POE calculations, and site-specific purchase requisitions.
- Familiarity with CTMS and CTAs in clinical study contexts.
- Ability to run reports, manage data entry, and communicate effectively with sites and study teams.
- Detail-oriented with the ability to resolve payment discrepancies quickly.