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Inventory Planner

Williams-Sonoma, Inc.
San Francisco, CA, United States
On-site

About this role

Inventory Planner

Inventory Planner (Omni)

Overview of the Inventory Planner (Omni) role

The Inventory Planner (Omni) is responsible for supporting inventory planning and execution for our Omni services, including Buy Online Pick Up In Store (BOPIS), Buy Online Ship From Store (BOSFS), and Buy Online Ship to Store (BOSTS).

This role partners with Inventory Planning, Merchandising, Distribution, Store Operations, E-commerce, and IT to help maximize sales, optimize inventory turn, support in-stock goals, and deliver a best-in-class customer experience across Omni fulfillment channels.

The ideal candidate is analytical, detail-oriented, curious, and comfortable using data to identify business trends, support recommendations, and help improve inventory outcomes across stores and digital channels.

Responsibilities

  • Support inventory planning for Omni services, including BOPIS, BOSFS, and BOSTS, to help drive sales, improve inventory productivity, and support customer fulfillment goals.
  • Review Corporate Open-To-Buy plans submitted by Inventory teams, along with historical Omni performance, to help build store-level forecasts for BOSFS and BOPIS labor planning.
  • Analyze Omni sales, inventory availability, fulfillment trends, backorder opportunities, cancellation risk, and store performance to identify risks and opportunities.
  • Support BOSFS inventory strategies that help maximize sales, leverage available store inventory, reduce aged or clearance inventory, and mitigate backorder risk.
  • Partner with Store Operations to monitor store fulfillment performance and identify opportunities to improve on-time service, reduce delays, and support customer experience goals.
  • Partner with Inventory Planning, Merchandising, Visual, and Store Operations to review floor set plans, key-item representation, presentation minimums, and safety stock needs to help protect in-store selling and display quantities.
  • Leverage historical data to identify key learnings around product, pricing, seasonality, inventory, and Omni fulfillment behavior, and apply those learnings to future planning decisions.
  • Prepare recurring reporting and analysis to support Omni planning conversations, business reviews, and cross-functional decision-making.
  • Partner with Distribution, Inventory, and IT teams to help troubleshoot Omni inventory, reporting, fulfillment, and process issues.
  • Support standardized processes, documentation, and reporting routines that improve visibility, reduce manual work, and create consistency across Omni inventory planning workflows.
  • Use approved AI tools, automation, reporting tools, or planning systems to support analysis, improve recurring workflows, and identify opportunities to work more efficiently.
  • Operate a computer and communicate via telephone.
  • Transport materials and equipment and lift, move, and carry objects up to 50 pounds on a li

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