About this role

Location: Ogudu, Lagos Employment Type: Full-time, On-site

We are seeking an experienced Inventory & Warehouse Manager to take ownership of stock accuracy, warehouse organisation and inventory controls across its retail, wholesale and online sales operations.
We need a hands-on leader who can manage people, strengthen processes and ensure that physical stock matches system records. You should be confident using ERP systems, investigating discrepancies and maintaining control in a busy environment with high order volumes and multiple sales channels.

Inventory Control & Accuracy:

Take responsibility for inventory accuracy across the warehouse, store and other stock locations.
Ensure all receipts, transfers, sales, returns, damages and approved adjustments are recorded accurately and promptly.
Establish regular cycle counts and scheduled stocktakes, investigate variances and implement corrective actions.
Reconcile physical stock with ERP records and relevant sales platforms, working with the e-commerce and finance teams to resolve discrepancies.
Maintain clear controls over stock movements, with appropriate documentation, approvals and audit trails.

Warehouse Management:

Manage daily receiving, inspection, storage, replenishment, picking, packing and internal stock transfers.
Establish clear bin locations, product labelling and storage arrangements that make products easy to locate and count.
Verify incoming deliveries against purchase orders and delivery documents, escalating shortages, damage or incorrect items.
Maintain appropriate storage conditions and handling standards for skincare and beauty products.
Coordinate with order processing and logistics teams to ensure accurate, timely order fulfilment.
Organise the warehouse to support efficient work, safe handling and controlled access to stock.

ERP & Inventory Systems:

Use an ERP or warehouse management system to monitor inventory and oversee stock transactions.
Maintain accurate product records, including SKUs, barcodes, units of measure, storage locations and batch or expiry details where applicable.
Ensure staff follow system procedures and complete transactions at the correct stage of each stock movement.
Work with technical and e-commerce teams to investigate stock synchronisation issues between the ERP, POS and website.
Support system improvements, data cleanup, implementation and staff training.

Stock Planning & Loss Prevention:

Monitor stock levels, sales patterns and replenishment needs to reduce stockouts and overstocking.
Track fast-moving, slow-moving, ageing and near-expiry products, recommending appropriate action.
Apply first-expiry, first-out practices where relevant and maintain controls over expired, damaged, returned and quarantined stock.
Investigate recurring shortages, picking errors and unexplained adjustments.
Work with purchasing, finance and management on stock availability, supplier delivery issues and inventory planning.

Team Leadership & Reporting:

Supervise warehouse and inventory staff, assign responsibilities and monitor performance.
Develop and enforce practical standard operating procedures for all key inventory activities.
Train staff on stock handling, counting, documentation and ERP usage.
Provide regular reports on inventory accuracy, stock variances, stockouts, ageing stock, expiry risks and warehouse performance.
Work closely with retail sales, e-commerce, customer support, logistics, finance and the auditor to resolve stock-related issues.
What Success Looks Like
Reliable alignment between physical stock and system records.
Prompt, traceable recording of every stock movement.
An organised warehouse with clear product locations and accountable staff.
Fewer picking errors, unexplained losses and avoidable stockouts.
Timely reporting that helps management make informed purchasing and operational decisions.

At least 5 years of relevant inventory and warehouse management experience, including at least 2 years leading a team.
Experience in a busy retail, wholesale, distribution or e-commerce business; skincare, cosmetics, pharmacy or FMCG experience is strongly preferred.
Strong practical knowledge of ERP-based inventory management. Experience with systems such as ERPNext, Odoo, SAP, Microsoft Dynamics or a comparable ERP is welcome.
Proven experience managing stock across multiple locations or sales channels.
Strong understanding of stock reconciliation, cycle counting, stocktakes, replenishment and loss prevention.
Experience managing batch numbers, expiry dates and product traceability.
Strong Excel skills, including pivot tables, lookup functions and reconciliation of large stock records.
Ability to identify the root causes of discrepancies and introduce controls that prevent recurrence.
Demonstrated ability to supervise staff, enforce procedures and maintain accountability.
High integrity, attention to detail and the confidence to flag irregularities promptly.
A relevant qualification in supply chain, logistics, business administration or a related discipline is an advantage.

Not Specified.

Inventory Manager