About this role
About the Role International Sales Engineer to collaborate with Sales, Marketing, and Business Development to provide tailored solutions and support for Silvus' multi-antenna MIMO radios and mesh networking solutions. This role is 100% remote and based in Poland, with travel up to 50% for meetings, events, and demonstrations. What You'll Do
- Provide pre- and post-sales technical support, including system planning, customer training, and system optimization
- Become an expert on Silvus' radio and networking solutions and advantages over competing technologies
- Prepare and conduct product demonstrations for customer visits and equipment evaluations
- Visit customer sites to provide technical support and training
- Troubleshoot failures and abnormal situations in the field
- Collect and analyze field failures; provide feedback to the development team
- Participate in resource allocation and hardware maintenance to support different sales and business development activities
- Help design engineers reproduce and troubleshoot problems; help drive future product development
- Perform other related duties as needed
- Travel up to 50% of the time for meetings, events, and demonstrations What We're Looking For
- Bachelor's degree (or international equivalent) in Electrical Engineering or related technical field, plus 2 years of demonstrated experience in a pre- and post-sales technical support position OR minimum completion of secondary education with at least 6 years of demonstrated experience in a pre- and post-sales technical support position
- Proficiency with RF instruments such as signal generators and spectrum analyzers
- Basic proficiency in English (reading and writing)
- Must be based in Poland
- Willingness to travel to potential conflict areas in support of radios
- All employment is contingent upon successful clearance of a background check Nice to Have
- Experience with operating and testing IP radios/modems
- Linux
- TCP/IP protocol and networking
- Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies
- Exposure to and proficiency with programming languages such as C/C++
- Excellent organization skills, attention to detail, and demonstrated written and verbal communication skills
- Fluency in Polish (reading and writing)