About this role
Job title: Internal Sales Specialist
Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!
We are now looking for Specialist, Internal Sales to join our team in United Kingdom.
Greetings from your future manager
“Working closely with our UK Sales team, you will play an important role in developing existing customer relationships, reactivating dormant accounts and identifying new business opportunities. You will take a proactive approach to customer engagement, promoting our product portfolio, identifying cross-selling opportunities and supporting targeted sales campaigns.” - Jenny Merritt, Sales Operations Leader - UK & Ireland
What you will do
- Proactively contact existing and prospective customers to generate sales opportunities
- Develop and grow existing customer accounts, identifying opportunities to increase sales
- Re-engage dormant and lapsed customers
- Promote the UPM Metamark product portfolio, new products and commercial initiatives
- Work closely with the external sales team to maximise opportunities across the business
- Maintain accurate customer information, sales activity and opportunities within CRM
- Achieve agreed sales targets and KPI’s
- Work collaboratively with Customer Service, Marketing and Product Sales teams to deliver a great customer experience
Who you are
- You have minimum 5 years experience in internal sales, telesales or business development
- You are confident communicator who enjoys building customer relationships
- You are commercially aware, with a focus on sales growth and profitability
- You are proactive, motivated and driven to achieve targets
- You are organised, with good time management and CRM skills
- You are a positive team player who enjoys working collaboratively
Additional information about the position
The position holder will report to Sales Operations Leader - UK & Ireland.
For further information about the role