Internal Sales Administrator / Coordinator

Internal Sales Administrator / Coordinator

Location: Leamington Spa Working pattern: Full-time, five days per week, office-based Reporting to: Key Account Manager and Director Salary: £35,000–£40,000 + profit share bonus scheme

Be at the heart of a successful sales team!

We’re working with a specialist SME in the hospitality sector, helping pubs, hotels, restaurants and leisure venues create outstanding spaces through outdoor commercial furniture.

They’re looking for an experienced, commercially minded Internal Sales Administrator / Coordinator to join their team in Leamington Spa, supporting field-based Key Account Managers and helping turn customer enquiries into profitable orders.

This is a varied, fast-paced role where you’ll be much more than an administrator. From advising customers on products and preparing quotations to managing pricing, following up opportunities and coordinating orders, you’ll play a key part in delivering an excellent customer experience and supporting the wider sales team.

What you’ll be doing

• Supporting Key Account Managers with customer enquiries, quotations and orders.
• Handling inbound sales enquiries, understanding customer needs and recommending suitable products.
• Producing prompt, accurate and commercially sound quotations while protecting profit margins.
• Obtaining supplier costs, delivery information, lead times and stock availability.
• Following up quotations, managing customer relationships and generating sales opportunities.
• Maintaining accurate CRM records, sales reports and customer information using Pipedrive.
• Monitoring the main sales inbox, uploading quotations to customer portals and providing cover when required.
• Undertaking outbound calls and telemarketing, particularly during quieter periods.

Requirements

• What we’re looking for

• Previous experience in internal sales or sales support is essential.

• A commercially minded approach, balancing customer service, winning orders and profitability.

• Excellent organisation, attention to detail and the ability to work at pace.

• Confident, professional communication skills with customers, suppliers and colleagues.

• A proactive attitude, strong product-learning skills and the ability to take ownership.

• The ability to manage competing priorities while maintaining accurate records and following opportunities through to completion.

• The business has a distinctly seasonal trading pattern, with its busiest period running from February to September. You’ll need to thrive in a fast-paced environment during peak season, with a greater focus on telemarketing and generating new opportunities during quieter months.

Benefits

• £35,000–£40,000 annual salary, depending on experience.

• Profit share bonus scheme, rewarding contribution to the business’s success.

• 20 days’ annual leave plus bank holidays, increasing by two additional days after two years’ service.

• Workplace pension.

• Free on-site parking.

• Online and in-person training, depending on requirements.

• Occasional opportunities to visit customers face to face, subject to approval.

• A varied role within a specialist SME where your contribution directly supports sales performance and business growth.

• Ready to make an impact?

• If you’re an experienced internal sales professional who enjoys building customer relationships, keeping opportunities moving and helping a sales team succeed, we’d love to hear from you.

• This is an excellent opportunity to join a growing specialist business, develop your commercial expertise and play a key role in turning great customer service into great sales results.

• IND25