About this role
Internal Contractor - Partnership Operations
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Process daily insurance operations activities accurately and on time.
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Support policy administration tasks, including policy issuance, endorsement, renewal, and cancellation processing.
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Verify documents and data to ensure completeness and compliance with company procedures.
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Coordinate with internal teams, partners, and customers to resolve operational issues.
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Prepare and maintain operational records, reports, and supporting documents.
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Monitor workflow status and follow up on pending cases to ensure timely completion.
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Support service quality and operational control activities as assigned.
Qualifications
Education & Experience
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Bachelor’s degree in business administration, Insurance, Finance, or related field.
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At least 5 years of experience in insurance operations, policy administration, or related administrative work.
Technical Competencies
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Knowledge of insurance operations and policy administration processes.
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Ability to review and verify documents and data accurately.
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Proficiency in Microsoft Office, especially Excel and Word.
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Ability to prepare reports and maintain operational records.
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Understanding of compliance and internal control requirements
Behavioral Competencies
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Attention to detail.
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Strong responsibility and accountability.
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Good communication and coordination skills.
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Service-minded and customer-focused.
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Able to work under pressure and meet deadlines.
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Team player with a proactive attitude.