Intern - Year Round (Human Resources Payroll - Shared Services Center)

Intern - Year Round (Human Resources Payroll - Shared Services Center)

Vienna, VA, United States and 2 more

(Hybrid)

Job Description

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full-Time, flexible internship based on school schedule.

The Human Resources Shared Services Center (SSC) Payroll team is dedicated to delivering exceptional support to employees with payroll and timekeeping questions and other services based on business need.

A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship.

Responsibilities

• Provide support to assigned department; may work on small projects or portions of larger projects
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Perform research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing member service as priority
• Provide comprehensive day-to-day operational support
• Provide support in functional areas of the credit union
• May provide direct member service in high volume situations
• Process and update data in automated systems; may generate and analyze reports
• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Ability to provide exceptional customer service

• Ability to work independently and in a team environment

• Desired Qualifications

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem-solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective word processing and spreadsheet software skills

• Effective organizational, planning and time management skills

Hours:

• Monday - Friday, 8:00AM - 4:30PM (Part-Time at least 20 hrs/week)

Location

• 5550 Heritage Oaks Drive, Pensacola, FL 32526
• 820 Follin Lane SE Vienna, VA 22180
• 141 Security Dr. Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For 2026
• Yello and WayUp Top 100 Internship Programs 2025
• Computerworld Best Places to Work in IT 2026
• Most Loved Workplace America's Top Most Loved Workplaces 2025
• 2025 PEOPLE Companies That Care
• Newsweek Most Trustworthy Companies in America 2026
• Military Times 2025 Best for Vets Employers
• Forbes America's Best Large Employers 2026
• Forbes America's Best Employers for New Grads 2025
• Forbes America's Best Employers for Tech Workers 2025
• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams

Navy Federal Credit Union jobs are posted on our career site, reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.