Intern - Front Office

SO/ Uptown Dubai Internship Opportunity

Full-Time internship

• vacancyopjusttionswidget.opt-Job Type Internship

• vacancyopjusttionswidget.opt-Brands SO/

• vacancyopjusttionswidget.opt-Job Category Rooms

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LocationText__

SO/ Uptown Dubai, Dubai, United Arab Emirates

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ExternalReference__

REF123123T

Intern - Front Office

Region

Luxury & Lifestyle

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are looking for a motivated and guest-focused Front Office Intern to become part of our dynamic team at SO/ Uptown Dubai. This opportunity offers aspiring hospitality professionals the chance to gain valuable practical experience in a luxury hotel setting, enhance their communication and guest relations skills, and develop a deeper understanding of delivering personalized service and memorable guest experiences.

Key Responsibilities

• Welcomes guests warmly and assists with check-in and check-out procedures; handles guest inquiries, requests, and concerns professionally and efficiently; assists with room assignments, reservations, and guest registration; answers incoming calls and emails, providing accurate hotel information; learns and uses the hotel's Property Management System (PMS) for daily operations; coordinates with Housekeeping and other departments to ensure smooth guest experiences; provides information on hotel facilities, services, and local attractions; supports daily administrative tasks, guest records, and shift handovers; maintains a professional, organized, and welcoming Front Desk environment; works closely with the Front Office team to deliver exceptional guest service while developing practical hospitality skills.

• Expected start date: February 2027

Qualifications

• Currently pursuing a diploma or degree in Hospitality Management or a related field; positive attitude, eagerness to learn, and passion for hospitality; good communication skills in English; additional languages are an advantage; professional appearance with a friendly and service-oriented approach; basic computer skills, including Microsoft Office; good organizational skills with the ability to multitask; strong teamwork, attention to detail, and willingness to support daily Front Office operations.

• Additional Information

• Your Journey with Us

• Valuable hands-on experience in a luxury lifestyle hotel environment; exposure to international service standards and daily Front Office operations; professional guidance and mentorship from experienced hospitality professionals; opportunities to strengthen guest relations, communication, and problem-solving skills; experience collaborating within a dynamic and multicultural team; a strong foundation for future career growth and development in the hospitality industry.

• Join Young Talents & Graduates

• Be the first to hear about internships, apprenticeships, and graduate opportunities designed to help you learn, grow, and start your career in hospitality.

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

• LET YOUR PASSION SHINE

• We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

• JOIN US

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