About this role

About the job

Intermediate DevOps Engineer (Contract)

Location: South Africa / Global Delivery Environment

Industry: DevOps / Enterprise Technology / Managed Services

A leading workforce solutions and enterprise delivery organisation is seeking a high-performance Intermediate DevOps Engineer to support global application management, contractor delivery, and strategic workforce operations within enterprise client environments.

This role is ideal for a commercially aware and technically strong DevOps professional with experience in enterprise environments, managed services, operational delivery, and stakeholder engagement.

The successful candidate will support enterprise delivery operations across local and global environments while contributing to operational excellence, workforce coordination, and client engagement initiatives.

THE ROLE

This role forms part of a global Application Management and Contingent Workforce division aligned to enterprise client delivery frameworks.

You will be responsible for supporting enterprise application management environments, operational workflows, delivery coordination, and workforce support activities across global client environments.

The role combines operational delivery support, stakeholder engagement, workforce coordination, SLA management, reporting, and enterprise support operations within fast-paced managed service environments.

KEY RESPONSIBILITIES

DevOps & Operational Delivery Support
Supporting enterprise application management environments and operational delivery processes
Assisting with contractor delivery coordination and workforce support activities
Collaborating with local and global delivery stakeholders across multiple operational workstreams
Supporting service delivery alignment and operational readiness initiatives
Workflow Management & SLA Support
Managing operational workflows, reporting activities, and delivery coordination processes
Driving SLA adherence and operational excellence within delivery environments
Supporting onboarding processes, contractor engagement, and operational administration
Maintaining operational documentation and reporting accuracy
Stakeholder & Client Engagement
Supporting communication between clients, contractors, and delivery teams
Building effective relationships with stakeholders across remote and global teams
Assisting with enterprise delivery coordination and operational support initiatives
Supporting client-facing delivery and workforce management activities
Talent Pipeline & Workforce Support
Building and maintaining high-quality talent and delivery pipelines

Supporting sourcing and workforce coordination activities using:

-
LinkedIn Recruiter
ATS platforms
Enterprise sourcing tools
Supporting contractor retention and delivery continuity initiatives
Assisting with workforce planning and operational support processes

WHAT WE ARE LOOKING FOR

Key Requirements

Minimum 4–7 years' experience within:

DevOps Engineering

Managed Services

Enterprise operations

Application management environments

Strong communication and stakeholder management capability

Experience working within enterprise or managed service environments

Ability to work effectively within remote and global teams

Strong organisational and workflow management skills

Good understanding of application management and support models

Comfortable using LinkedIn Recruiter, ATS platforms, and sourcing tools

KPIs & SUCCESS MEASURES

Time-to-submit

Candidate quality ratio

Contractor retention

SLA adherence

Talent pool growth

Stakeholder satisfaction

Operational accuracy

Pipeline coverage

WHO YOU ARE

Commercially aware and delivery-focused

Technically strong with operational support capability

Able to work independently and within collaborative global teams

Strong communicator with stakeholder engagement capability

Organised, proactive, and detail-oriented

Comfortable mentoring junior team members and supporting operational delivery