About this role
Overview
Inter-Company Customer Service & Production Planner
Are you a relationship builder who loves turning moving parts into a clear plan? Join Morgan as the link between our inter-company customers and manufacturing teams—keeping orders, inventory, schedules, and commitments moving in the right direction.
Responsibilities
What You’ll Do
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Serve as the primary contact between inter-company customers and facility teams.
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Prepare quotes and manage order entry, acknowledgments, and follow-up.
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Build achievable production schedules around demand, capacity, materials, and lead times.
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Monitor inventory, replenishment needs, forecasts, and delivery commitments.
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Partner with Supply Chain, Sales, Engineering, Production, and Manufacturing to resolve issues.
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Identify demand and capacity conflicts early and help drive solutions.
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Use ERP planning messages and production data to keep priorities aligned.
Qualifications
What You Bring
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High school diploma or equivalent.
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Customer service, planning, or manufacturing experience.
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Strong communication, organization, negotiation, and follow-through.
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Confidence working across departments and building lasting customer relationships.
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Proficiency with Microsoft Word and Excel.
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Bachelor’s degree, CPIM certification, or five years of manufacturing experience preferred.
U.S. Person Requirement
Due to export control requirements, applicants must be:
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Citizen of the United States, or
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Permanent resident alien of the United States, or
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Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15
Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1