Integrated Client Navigator – Facility

Integrated Client Navigator – Facility

The Center for Clinical Care and Clinical Research Nigeria (CCCRN) invites applications from suitably qualified and experienced candidates for ad hoc positions under the BRIDGE-N Project in Niger State.

Successful candidates will support facility and community service Centre teams to improve service quality, continuity of care and access to integrated services within the approved project scope.

BRIDGE-N stands for Building Resilient Integrated Delivery of HIV, TB, Malaria and MNCH Services for Government-led Effective Health System in Nigeria.

The project works through government, facility and community structures to strengthen HIV, TB, maternal, newborn and child health, nutrition linkages and applicable malaria services.

Role purpose

• Support continuity of care for an assigned facility-managed client population, with a planning caseload of approximately 400 clients.

Key responsibilities

• Maintain assigned client lists and follow up appointments, refills, laboratory services and outstanding referrals.
• Prioritize missed appointments, treatment interruptions, outstanding results and documented barriers to care.
• Link clients to eligible HIV, TB, maternal and child health, nutrition and other approved services.
• Coordinate with clinical, pharmacy, laboratory and data teams to resolve missed service opportunities.
• Confirm referral completion and feedback; coordinate handovers with Community and Maternal and Child Peer Navigators.
• Document contacts and outcomes in approved tools; protect confidentiality and obtain consent for follow-up as required.

Requirements

• SSCE or equivalent with at least three years of demonstrable client-navigation, case-management, peer-support or community-health experience; OR a diploma or higher qualification in Nursing, Community Health, Social Work, Psychology, Public Health or a related discipline with at least one year of relevant experience. Accurate recordkeeping and respectful engagement are required. Relevant local-language skills are an advantage.

• General Requirements

• Ability to work collaboratively with facility and community teams in the assigned location.

• Commitment to continuity and quality of integrated health services.

• Willingness to comply with approved project, government and facility procedures, including confidentiality and relevant safety requirements.

Application Closing Date

7th November, 2026.