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Insurance Clerk - Full-Time | Days

The Staff Pad
Manchester, Tennessee, United States Posted Sep 22, 2026
Full-time

About this role

The Staff Pad is proud to partner with a reputed healthcare organization in Manchester, TN and we are looking to hire a Insurance Clerk for their Billing Department.

In this role, you will support insurance and patient account operations by ensuring accurate information, timely processing, and efficient coordination of insurance-related activities.

Schedule: Full-Time | Days

What You’ll Do

Key

Responsibilities

  • Prepare and

  • submit accurate claims to payers using proper methodology

  • Address

  • inquiries regarding claims and insurance coverage

  • Make necessary

  • adjustments, corrections, and changes to patient accounts

  • Rebill claims as

  • required & process

  • remittance advices

  • Respond to payer

  • requests to support timely payments

  • Offer self-pay

  • patients appropriate options, including financial applications, TennCare

  • applications, and deposits for non-emergency procedures

  • Work with

  • minimal supervision while following written and verbal instructions

  • Maintain

  • familiarity with the organization and functions of all units

  • Demonstrate

  • effective communication, empathy, and a commitment to positive interactions

  • with patients and colleagues

  • Establish

  • measurable annual goals and objectives

  • Foster positive

  • customer relationships

  • Ensure

  • compliance with departmental policies, procedures, and regulations

  • What We

  • Are Looking For

  • Experience with medical claims and

  • insurance processing preferred

  • Knowledge of insurance coverage and

  • payer requirements

  • Strong attention to detail and

  • accuracy

  • Ability to manage patient accounts and

  • billing adjustments

  • Familiarity with remittance processing

  • and claim rebilling

  • Strong communication and customer

  • service skills

  • Ability to work independently with

  • minimal supervision

  • Empathy and professionalism when

  • assisting patients

  • Strong organizational and

  • time-management skills

  • Ability to follow policies,

  • procedures, and regulations

  • What You Can Expect

Benefits

  • Exceptional patient care

  • starts with a team that feels valued, supported, and empowered - backed by

  • comprehensive compensation and benefits every step of the way**

  • Medical,

  • Rx, Dental, Vision, Life & AD&D Insurance

  • Retirement

  • Plans

  • PTO,

  • Leave of Absence

  • Maternity/Disability

  • Leave

  • Flexible

  • Spending Account

  • If you

  • are detail-oriented, patient-focused, and ready to contribute to accurate and

  • efficient insurance operations, we invite you to bring your skills to a team

  • that values professionalism, collaboration, and quality service

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