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Instructional Design Manager - SAP/SI

EY

About this role

About the Role EY Global Delivery Services (GDS) – People Consulting (PC) – SAP/Systems Implementation Learning Manager role within a global professional services organization. You will lead SAP/SI instructional design initiatives, build capability, and guide cross‑regional teams to deliver high‑quality learning solutions aligned with client needs. What You'll Do

  • Lead and drive large‑scale SAP/SI engagements and deliver through teams.
  • Manage escalations, own quality, track deliverables and engage stakeholders.
  • Establish instructional design expertise within the practice; grow and lead a team of instructional design specialists in the SAP/SI domain.
  • Liaison with regional stakeholders to build project pipeline in the instructional design space.
  • Identify and build new SAP/SI capabilities based on market trends.
  • Lead SAP/SI instructional design efforts using advanced technologies and digital solutions.
  • Ensure high quality SAP/SI deliverables through internal reviews and strong client feedback.
  • Apply ADDIE, Kirkpatrick, and other models to design SAP/SI course content and activities.
  • Drive operational efficiency by managing risks, project economics, and budgeting.
  • Provide visual design strategy to support learner centricity and branding.
  • Advise as SME and collaborate in a distributed program team.
  • Lead development of collateral, tools, techniques, and methodologies for the SAP/SI practice.
  • Contribute to process re‑engineering and automation for efficiency.
  • Mentor and coach team members; set goals and conduct reviews. What We're Looking For
  • Bachelor’s or associate degree with 10–14 years of hands‑on SAP/SI experience leading large, complex learning projects.
  • Deep knowledge of SAP systems (SAP FI, SAP HR, SAP MM, S4/HANA) and SAP/SI trainings.
  • Experience with ERP systems (Oracle, Workday) is a plus.
  • Exceptional SAP EnableNow knowledge; strong storyboarding, visual design, and branding skills.
  • Proficiency in MS PowerPoint and MS Excel; excellent written and verbal communication.
  • Ability to manage large teams and multiple digital learning engagements.
  • Proficiency with SAP Enable Now, Articulate Storyline, Captivate, WalkMe, Camtasia, Vyond, VideoScribe.
  • Practical knowledge of instructional design principles and data‑driven design.
  • Experience with assessments and learning platforms; familiarity with gamification.
  • Willingness to travel per EY guidelines; strong cross‑cultural communication. Nice to Have
  • Flexibility to learn and apply new software and processes.
  • Experience in tech organizations and with content marketing. Compensation & Benefits
  • Salary range and benefits not specified in the posting; EY emphasizes global opportunities and client impact.

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