Institutional Research Director

Institutional Research Director

The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

The BMCC Office of Institutional Effectiveness and Strategic Planning compiles, maintains, and provides analyses of institutional and other data to support the operational, decision-making, and planning functions of the College. The Director works with the AVP of Institutional Effectiveness and Strategic Planning to provide information that is accurate, meaningful, and useful to meet the needs of both internal and external constituencies; support assessment activities and promote the use of results for quality enhancement; and explain and interpret information important for making recommendations to decision-makers. The Director of Institutional Research and Data Science reports to the AVP of Institutional Effectiveness and Strategic Planning.

• Ensure all federal, state, and other external reporting requirements are submitted or responded to accurately and in a timely manner.

• Oversee the day-to-day operation of Institutional Research team including budget development and administration, supervision and evaluation of direct reports

• Analyze data to produce and update interactive dashboards, institutional reports, graphical presentations, visualizations, etc.

• Manage, complete, and track both ad hoc and recurring data requests submitted to the office, including regularly scheduled reporting cycles and anticipated institutional data needs.

• Coordinate, collect, and document the integration of data from diverse internal and external sources, including the development of data source guides and dictionaries to support transparency and consistency.

• Design and produce data reports that support assessment activities and enable ongoing evaluation of program and initiative effectiveness.

• Develop and/or interpret predictive analytics to inform decision-making and best practices.

• Work collaboratively with senior management and other stakeholders to support grant applications and reporting, scholarly activities, and other research projects.

• Develop analytical studies on student enrollment, retention, and other success metrics to inform and support strategic enrollment initiatives, student success efforts, and student learning.

• Effectively communicate and present data findings to audiences with varying levels of technical expertise, ensuring clarity, accessibility, and actionable insights.

• Provide expert consultation to college personnel on data management, research methodology, analysis, and interpretation.

• Develop, implement, and sustain a culture of evidence by promoting high standards for data quality and integrity and utility across departments.

• Support institutional planning and goal setting by tracking progress toward college’s strategic plan and ensure that the strategic plan is integrated with college, CUNY and state planning initiatives.

• Employee the use of Artificial Intelligence to enhance office workflow and support stakeholders.

• Implement best practices for data documentation, governance, and security.

• Serve on various college-wide and external committees, task forces, project teams, advisory groups, affinity groups, etc., as assigned.

• Keep abreast of current data analysis, Artificial Intelligence (AI), data ethics, external reporting, assessment, accreditation, and other relevant and appropriate bets practices, platforms, tools, and software.

• Perform other related duties as assigned.

QUALIFICATIONS

Minimum Qualifications:

• Bachelor's Degree and eight years' relevant experience required

Preferred Qualifications:

• Graduate degree in data science, statistics, or related field.

• Experience with statistical software (e.g. R or Python)

• Experience with data visualization software (e.g., Tableau or Power BI).

• Strong communication and organizational skills.

• Experience working in data analytics role in higher education.

• Knowledge of Microsoft Teams and Microsoft Copilot or similar software.

• CUNY TITLE OVERVIEW

• Directs institutional research programs and contributes to academic program planning, evaluation, and other activities related to the College's mission.

• Works collaboratively with senior management on issues of assessment, including general institutional effectiveness and measures of student success and learning

• Designs and oversees research efforts with an institutional scope and assists departments and offices with focused research needs

• Coordinates program reviews and accreditation reporting

• Manages institutional research data systems and other resources

• Maintains standard management information and official statistics for internal and external reporting

• Develops procedures to support analytical, planning, and assessment functions in student and academic areas

• Performs related duties as assigned.

• Job Title Name: Institutional Research Director

• CUNY TITLE

• Higher

Education

• Officer

• FLSA

• Exempt

• COMPENSATION AND BENEFITS

• Salary range is $95,094 - $109,519; commensurate with qualifications, education and experience.

• CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the worl