About this role
Job description:
Position Overview
Our Client is looking for a driven Installation Manager to join our award-winning team. In this pivotal role, you’ll lead installation operations for a trusted national brand.
You’ll oversee all aspects of new construction installations in East Bay, CA—from installer coordination and project planning to quality control and customer satisfaction. We’re seeking a proactive, service-minded leader who thrives in a fast-paced environment and can manage multiple projects with confidence.
What We Offer
- Competitive salary (based on experience)
- Company vehicle and gas card
- Monthly performance incentives
- Annual profit sharing
- Company-matched 401(k)
- Comprehensive benefits package including:
-
- Health, vision, dental, and life insurance
- Career development and advancement opportunities
- Hands-on training and mentoring
Key Responsibilities
-
Installer Development & Oversight
-
Recruit, onboard, and train high-quality installation subcontractors.
-
Provide ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards.
-
Certify sub-installers in the installation procedures, safety protocols, and water management best practices.
-
Sales Team Support
-
Attend new prospect builder meetings with sales representatives in an effort to win new business.
-
Assist with quoting custom and semi-custom installation jobs and provide guidance throughout the sales cycle.
-
Project Review & Quoting
-
Review quotes, labor calculators, and construction plans for accuracy and margin.
-
Make necessary adjustments and provide retraining to sales teams as needed.
-
Project Coordination & Execution
-
With the aid of your inside Project Coordinator, develop and maintain installation schedules in collaboration with sales reps, logistics, installers, and third parties for lifts, etc.
-
Conduct pre-installation site visits to verify readiness, confirm rough openings, and align with general contractors or superintendents.
-
Lead on-site coordination on installation days to ensure quality execution and resolve field issues in real-time.
-
Post-Installation Oversight
-
Conduct thorough post-installation inspections with site superintendents.
-
Coordinate rework or service requests, and ensure final sign-offs are obtained.
-
Verify installation quality and approve subcontractor invoices based on performance and adherence to standards.
-
Accessory Management & Change Orders
-
Oversee delivery and installation of held accessories, verifying quality and approving related payments.
-
Manage change orders, working with contractors and reps to ensure proper billing and documentation.
-
Team Support
-
Assist in onboarding and training of new project managers or service technicians.
-
Serve as a liaison between field teams and internal departments to resolve issues and ensure customer satisfaction.
Qualifications
-
2+ years of construction project management experience, preferably in window and door installation.
-
Prior hands-on installation experience in new construction is highly preferred.
-
Bachelor’s degree or equivalent management experience is a plus.
-
OSHA 30 and CPR certified.
-
Bilingual in English and Spanish is a plus.
-
Excellent communication, problem-solving, and organizational skills.
-
Basic computer skills, including knowledge of CRMs such as Salesforce.
-
Physical Requirements
-
Ability to stand, walk, climb, kneel, and lift/move up to 100 lbs.
-
Requires regular use of hands, vision (close, distance, color, depth perception), and hearing.
-
Work includes physical tasks in varied weather and jobsite conditions.
-
Work Environment
-
Frequently exposed to active construction sites and mechanical hazards.
-
Moderate noise levels typical of indoor and outdoor job sites.
-
Travel to job sites required; must be comfortable working in both office and field environments.
-
Job Type: Full-time
Benefits
-
401(k)
-
Dental insurance
-
Health insurance
-
Paid time off
-
Vision insurance
-
Work Location: In person