About this role
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
Job Summary
The Inspector/Estimator is the technical authority on pump diagnosis, repair scope, and customer issue-pack quality in the Service Centre. The role owns the inspection process end to end — from strip-and-defect capture through to customer-issued estimate — and is the connection point between the workshop's technical reality and the customer's commercial expectation.
Every quote that leaves PSC carries an Inspector/Estimator's diagnostic judgement: which components to replace, which to rework, which repair method to apply, which NDT to call, which standards to apply, what to escalate to Engineering, and how to compile a Quality Control Plan that matches what the customer expects to witness. The role's diagnostic accuracy directly drives First-Time Fix Rate, Cost of Poor Quality, and customer trust. Main tasks and responsibilities:
- Inspect pump components after disassembly, identifying any damage, wear, or defects.
- Estimate the repair requirements of pumps and/or pump components, determining the most suitable repair methods and materials to industry standards and quality, as well as based on application specific requirements and customer expectations.
- Determine the precise scope of work on official scope of work documentation of work required to repair or replace damaged or worn-out components, ensuring that all necessary repairs are identified and included.
- Ensure that all repairs are carried out to industry standards and quality, identifying any potential issues or risks that may impact pump performance or reliability.
- Apply technical knowledge and expertise to determine the most suitable repair methods such as pump design, materials, and operating conditions.
- Document inspection and estimation findings
- Provide sufficient detail for Engineering when detailed reports and recommendations are required.
- Collaborate with other teams, including workshop personnel, to ensure that all stakeholders are informed and aligned with repair requirements and scope of work.
- Draft QCP and proceed to approval stage.
- Project repair budget costing and method setting.
- Load costing on SAP
Qualifications/Experience and Knowledge Required
- Grade 12
- Qualified tradesmen (turner or fitter)
- Minimum N6 or equivalent experience
- Minimum 8 years in pump repair, rotating equipment service, or equivalent heavy-engineering inspection.
- Valid drivers license Code 8
- Computer literacy
- Steel repair methods and properties.
- SAP systems is advantageous
- Administration
- Read, analyze, and understand engineering drawings and specifications.
- Use specific engineering measuring equipment such micrometers and Vernier’s.
- Report writing skills
- Attention to detail and conservative judgement on critical interfaces.
- Work within the framework of a team
- Must be quality and customer service orientated
- Have a high level of initiative and drive.
- Composure under pressure; willingness to escalate complex cases rather than push them through.
- Diagnostic problem-solving — bias toward evidence, not assumption.
What we offer you
- Medical aid
- Provident fund contributions
- Life and disability insurance
- Paid annual leave and sick leave
- Learning and development programmes
- Employee wellness initiatives
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.