About this role
Position: Inside Sales Specialist Intern, EMEA
Position Type: Full time, 12 months internship
Department: Sales
Location: Salt River, Cape Town
Experience: Bachelor’s degree in a life science field, 1-2 years in customer facing role, ideally in a scientific field
Watchmaker Genomics is an early-stage life science company based in Boulder, Colorado with a R&D facility in Cape Town, South Africa. Our team is passionate about innovation and values collaboration, creativity and scientific rigor. We believe the intersection of biology, engineering and computer science presents exciting opportunities for developing novel technologies that promote research and improve human health. Watchmaker Genomics specializes in the design, development and production of DNA- and RNA-modifying enzymes that enable high-growth applications in genomics, molecular diagnostics and personalized medicine.
Position Description
Watchmaker is inviting applications for the full-time, 12 months internship position of Inside Sales Specialist based In Cape Town, South Africa. This position reports to the Commercial Director, EMEA (Europe, Middle East, Africa) and will be responsible for assisting the EMEA Regional Business Managers in driving sales growth across the company’s genomics product portfolio.
The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to our company culture and success.
Core Responsibilities
- Work with Regional Business Managers internationally, with a focus on EMEA, to drive sales across a broad portfolio of NGS reagents and molecular biology enzymes
- Prospect new customers and gather necessary information to qualify
- Demonstrate selling skills by successfully engaging customers via email, LinkedIn, cold-calling, and other communication forms to identify new opportunities
- Support pre- and post-conference efforts for brand awareness and lead generation
- Support customer-specific tenders as and when required
- Provide support to distributors as and when relevant
- Collaborate with marketing on executing and tracking out-bound marketing campaigns
- Support the commercial organization through the development of sales tools
- Responsible for maintaining customer notes in CRM
- Develop internal relationships and assist in providing an optimal customer experience
- Possible travel to international conferences
Skills and Requirements
The candidate should have at minimum a BSc in genetics, molecular biology, biochemistry or a related discipline with a desire in learning more about Next Generation Sequencing technology. Previous sales experience is a plus.
The following skills and experience are requirements for the position:
- Eagerness and interest to learn about the NGS market and technologies
- Good communication and personal task management skills and a high level of self-motivation
- Proven track record of successfully working within a team with exceptional interpersonal skills to quickly build rapport and earn trust
- Ability to multitask, perform consistently under pressure and deliver timely action items
- Excellent organizational and prioritization skills
- Flexible in nature to accommodate a fast-growing product portfolio and change
- Top notch, professional written communication skills
- Fully competent in Google Suite, MS Word, Excel, PowerPoint, and CRM systems. Able to learn and build in-depth knowledge of new technology tools
Education and Experience
- Bachelor’s degree in a life science field
- 1-2 years in customer facing role, ideally in a scientific field
- Previous sales experience and training is a plus
This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable laws.