About this role
About the Role The Inside Sales Representative for Esler Companies – Renewal by Andersen will speak directly with homeowners who are interested in our industry-leading products and services. No cold calling is involved; you will engage prospects, qualify needs, and support the sales process by scheduling appointments and delivering excellent service to help drive access to our offerings. What You'll Do
- Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
- Identify customers' unique home situations.
- Schedule appointments for our Sales Consultants to go out to price and sell the job.
- Communicate effectively, actively listen, and show empathy as the first point of contact with our customer.
- Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. What We're Looking For
- 1 year of customer service experience required.
- Call center experience a plus.
- Weekend availability required (we offer shift differential pay!).
- Excellent oral and written communication skills.
- Ability to work in a fast-paced environment while multitasking.
- Strong interpersonal skills, including empathetic listening and warm communication style.
- A drive to meet metrics and ability to accept constructive feedback. Compensation & Benefits
- Salary: $50,000 - $70,000 per year, with weekly and monthly bonuses.
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!