About this role
Job title: Inside Sales Representative
About the Role The Inside Sales Representative will provide phone-based support to drive growth in Nilfisk's dealer and consumer accounts. The role focuses on managing opportunities in the CRM and improving the customer experience from initial contact through post-sale follow-up.
What You'll Do
- Act as the primary point of contact for assigned accounts and determine/execute regular call cadence with accounts and end users
- Conduct virtual product meetings and strategic business reviews to uncover additional revenue opportunities
- Collaborate with field sellers to support site visits, demos, training, etc.
- Record all notes and next steps in SFDC; provide pricing support on opportunities
- Check inventory status for open opportunities and expected purchase orders; provide order tracking to customers
- Support dealer partners with marketing material requests; prospect and develop inside sales campaigns
- Manage lead qualification for inbound leads; follow up on marketing-generated leads
- Initiate calls to secure new prospect accounts
- Generate customer quotes and enter opportunities into Salesforce; facilitate New Account Set-Up for new dealers and end users
- Hand off overflow administrative items to team members as needed
What We're Looking For
- Bachelor’s or Associate degree preferred
- 5+ years of proven Inside Sales experience for B2B and/or B2C
- Excellent oral and written communication; strong organizational and strategic planning skills
- Team player, self-starter, open to feedback and coaching
- Ability to work with Nilfisk Behaviors: One Team, Understand Our Customers’ business, Deliver on your Promise, Try/Learn/Disrupt
- Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel); SFDC and Concur experience; able to run/evaluate iCube reports or similar systems
- Capability to learn new software quickly
- Travel up to 5% annually
Compensation & Benefits
- Salary range: $55,200.00 - $69,000.00 per year
- Benefits include Health, Dental, Vision, Life insurance (basic and supplemental), Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with company contribution, 401(k) with company match, Long/Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.