Inside Sales Representative

Company Description

Become a builder of better at Locinox

At Locinox, we work with builders of better. People who push through until something is not just good, but truly great. People who find simple solutions to complex challenges. Every product we create may look straightforward at first glance, but inside it contains pure ingenuity.

Our builders of better dive into every detail until everything is just right. That’s how we make gates smart. Our work shines in the most remarkable places worldwide: from the tennis courts of Roland Garros to American universities and even the zoo in Sydney.

Ready to become a builder of better too, as our new inside sales representative?

Job Description

• Manage and grow an assigned territory and customer portfolio.

• Develop relationships with distributors, contractors, dealers, fabricators, and end users.

• Serve as the primary contact for customer inquiries, product recommendations, and order support.

• Create, manage, and follow up on quotations, opportunities, and customer projects.

• Conduct proactive outreach to identify new business and support account growth.

• Partner with Regional Sales Managers on territory growth plans and strategic accounts.

• Process sales orders accurately and coordinate status updates, shipment inquiries, and issue resolution.

• Maintain accurate customer, activity, and opportunity records in CRM.

• Manage assigned sales queues and ensure timely follow-up.

• Promote new products, programs, and sales initiatives while maintaining strong product knowledge.

• Collaborate across Sales, Marketing, Operations, and Warehouse teams.

• Follow company procedures and contribute to continuous improvement.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.

• 3+ years of experience in inside sales, customer service, account management, or sales support.

• Strong verbal, written, and interpersonal communication skills.

• Proven ability to build relationships and manage multiple priorities.

• Experience working with CRM and ERP systems.

• Strong organization, attention to detail, and follow-through.

• Proficiency in Microsoft Outlook, Excel, Teams, and other Microsoft Office applications.

• Ability to occasionally lift 40 lbs. or more.

• Experience in the fence, gate, construction, hardware, industrial, manufacturing, or building-materials industries.

• Experience with Microsoft Dynamics 365 or a similar CRM platform.

• Technical aptitude and the ability to learn and communicate product applications and solutions.

• Experience supporting field sales or regional sales teams.

Additional Information

HOW YOU WILL MAKE AN IMPACT

• Strengthen customer loyalty through responsive, knowledgeable support.

• Turn customer needs and market activity into qualified sales opportunities.

• Improve sales execution through accurate order management, CRM discipline, and timely follow-up.

• Support sustainable territory growth through close partnership with Regional Sales Managers.