Inside Sales Representative

About the Role We are seeking a dynamic and customer-focused Inside Sales Representative to manage and grow a diverse portfolio of HVAC-R customers across France and Benelux markets. This is a client-facing, high-volume sales role conducted primarily through digital channels (phone, video, email), offering a modern alternative to traditional field sales. Fluency in French is essential and will be formally assessed during the recruitment process. This position is based in Cluj-Napoca, Romania with a hybrid work arrangement.

What You'll Do

• Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email)
• Manage a high-volume, diverse portfolio of regional accounts across France and Benelux, ensuring consistent engagement and follow-up
• Conduct regular customer check-ins to understand needs and identify growth opportunities
• Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits
• Lead pricing discussions and contract negotiations within defined frameworks
• Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation
• Act as the primary point of contact for assigned accounts, coordinating internally to deliver a seamless customer experience
• Identify and develop “hidden champions” within customer organizations to expand business potential
• Monitor HVAC-R market trends, competitor activity, and customer challenges to inform sales strategy
• Engage with agents and support indirect sales channels where relevant
• Proactively identify new opportunities within existing accounts and the wider market

What We're Looking For

• 1–3 years’ experience in sales, account management, or technical sales
• Proven ability to manage a broad portfolio with strong prioritization, time management, and follow-up discipline
• Experience working towards targets and sales quotas in a high-volume environment, with a results-driven mindset
• Strong communication skills, particularly in remote/digital customer engagement
• Customer-centric and solution-oriented approach, with the ability to build lasting relationships
• Experience using CRM tools and managing sales pipelines
• Technical curiosity and the ability to quickly understand and communicate product value
• Fluency in English and French

Nice to Have

• Experience within HVAC-R or a related technical industry
• Understanding of mechanical and/or electronic components
• Exposure to OEM customer environments
• Additional Eastern European language skills (French is highly desirable for the France-focused role)
• Demonstrated proactive “hunter” mindset, with the ability to identify and pursue new opportunities
• Adaptability and flexibility in a fast-evolving, international sales environment

Compensation & Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs
• Flexible time off plans, including parental leave, vacation and holiday leave
• Open, collaborative, and fast-growing team culture