Inside Sales Representative (2nd Shift)

Job Posting

Inside Sales Representative (2nd Shift)

Northwood, Ohio, United States — thyssenkrupp Materials NA, Inc.

Job details

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: Not available

Job field: Sales, Marketing & Product Management

Status: Ongoing recruitment, entry date flexible

Posting date: 2026/07/30

Job number: JR105602

Your responsibilities

Job Summary

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Job Description

Key Accountabilities:

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications

Minimum Requirements:

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience

• Interpersonal skills necessary in order to sell, negotiate and close business with customers

• Attention to detail in order to evaluate customer’s accounts and orders

• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.

• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.

• Knowledge of products being sold by the business unit

• Job Compensation

• $48,500+ (Based on Experience) + Quarterly Conus

• Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Compa