About this role
About the Role Our client is seeking a dedicated Inside Sales Receptionist to join their team in Edmonton, Alberta. This role supports front-line client service, inside sales activities, and daily administrative operations. The ideal candidate is a confident communicator who enjoys helping customers, identifying needs, and contributing to sales success while providing excellent service. What You'll Do
- Answer incoming calls and assist clients professionally.
- Identify client needs and recommend suitable services.
- Guide clients through the inside sales process and close sales.
- Present services clearly to convert inquiries into opportunities.
- Maintain accurate records in Salesforce.
- Use Outlook and Excel for communication, scheduling, and data entry.
- Prepare invoices, receipts, and other administrative documents.
- Complete training and apply new knowledge in client interactions. What We're Looking For
- Sales, inside sales, or customer service experience.
- Strong phone communication and rapport-building skills.
- Dependable, detail-oriented, and able to thrive in a fast-paced environment.
- Reception or office call-handling experience.
- Salesforce experience is preferred.
- Proficient in Microsoft Outlook and basic Excel.
- Able to identify client needs, recommend solutions, and close sales. Nice to Have
- Salesforce experience is preferred. Compensation & Benefits
- Salary: CAD 0 - 0 per year