About this role
Description
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Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.
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Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.
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BIC Graphic Europe is the BIC Group entity specialized in the development, manufacturing, and commercialization of BIC products for the promotional products industry.
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As an Inside Sales Representative for Nordic countries you will be responsible for managing all assigned accounts, both active and inactive, ensuring excellent service and maximizing sales through regular calls. This includes managing the entire order process, from entry into the system to dispatch. Responsibilities include telemarketing of products and services, recovering lost customers, acquiring new customers, asset tracking, quotations, order management, handling complaints, providing product advice to customers, tracking actions and promotions, as well as post-sales follow-up.
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Additionally, regular field visits (3 to 4 per year) to key distributors are required to ensure contact, training for their commercial teams, providing samples and sales materials, and ensuring good visibility at the distributor’s showroom.
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Profile
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Highly self-motivated and proactive individual.
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Enjoys challenges and has experience in customer relations.
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Previous experience in sales and market research is valuable.
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Proficient in Office.
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Languages: proficiency in Swedish and English, other languages will be considered a plus
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Customer Orientation and best