About this role
Where would you like to shape the success of your future career: At a worldwide leading manufacturer of process measuring and control technology? In a family- owned company that values its more than 3,700 employees in more than 30 countries and sees them all as individuals? In a team that breaks new ground with courage and passion?
Did you answer „Yes“ three times? Then it is time for us to make your acquaintance.
RESPONSIBILITIES
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Answer incoming calls and emails to the Inside Sales Department.
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Generate Quotes, order entry, certificates, etc to move orders through the lifecycle.
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Represent and coordinate Burkert’s offerings to potential and current customer base.
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Partner and liaise effectively with Field Sales, Technical Sales and others to meet customer needs, drive full cycle sales coverage and achieve regional goals.
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Collaborate and interface with other Burkert departments, distributors, OEMs and channel partners, as needed.
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Focus on a growing understanding of Burkert products, markets, applications, and distributor models.
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Develop a functional understanding of the customer’s needs as related to the Burkert products or services being sold.
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Complete rotation of training courses to gain knowledge of products, selling skills, customer relationship skills and others as needed.
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Participate in trade shows and onsite/offsite customer visits as needed.
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Other duties and responsibilities as assigned or required.
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This job description indicates the general nature and level of work expected. It is not designed to cover and contain a comprehensive listing of activities, duties or responsibilities required by the employee. Employee may be asked to perform other duties as required.
REQUIREMENTS
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Qualifications:
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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10% or higher depending on region, expectation is to travel as much as necessary to support your customers.
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Education and Experience:
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Bachelor degree is preferred
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3-5+ years of customer service and/or inside experience preferably in a manufacturing, office environment
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Skills:
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Proficient in Windows and Microsoft Office, including CRM
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Proficient using SAP Preferred
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Mechanical aptitude and/or knowledge of industrial products preferred
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Excellent interpersonal and communication skills both verbal and written.
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Quick learner, receptive to coaching, and collaborative.
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Exceptional time management, attention to detail, and follow-up skills
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High energy, entrepreneurial spirit, initiative-taking, and goal oriented
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Uncompromising commitment to driving a positive customer experience each and every interaction
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In return, we offer you exciting and challenging responsibilities, diverse perspectives with a high degree of individual freedom and a corporate culture that encourages you to use it.
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Curious? Then we look forward to receiving your application.