About this role
Job title: Inside Sales Center Representative
We are seeking dynamic Call Center Representatives who are friendly, money-motivated, sales-oriented and computer savvy to join Renewal by Anderson. You will eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments, follow up on customer inquiries, and help keep our sales calendar full. You will transfer customer calls to the appropriate staff or department as needed.
What You'll Do
- Answer inbound calls and make outbound calls using scripts to set qualified appointments
- Follow up on customer inquiries and transfer calls to appropriate staff or department
- Set qualified sales appointments and maintain a full sales calendar
- Provide customers with product information and dynamic presentations
- Utilize general computer knowledge (MS Office – Word, Excel) and internet savvy
- Contribute to sales and customer service efforts to support company growth
What We're Looking For
- Ability to provide customers with a dynamic presentation of product information
- Experience in sales, marketing or lead generation
- General computer knowledge (MS Office – Word, Excel) and internet savvy
- Motivated to increase sales and improve customer service to contribute to company success
Compensation & Benefits
- Outstanding Compensation Package, including a generous hourly wage + bonuses
- Health and Dental Insurance (Full time)
- 401(k) plan (Full Time)
- Paid Holidays
- Paid Time Off (Full Time)
- Recognized as a Times Union Top Workplace