About this role
About the Role Inside Sales Center Agents identify, engage, and create opportunities with prospective homeowners across our markets. Your goal is to maximize the conversion of all incoming calls, leads, and inquiries into scheduled appointments for our team of elite sales consultants. What You'll Do
- Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries
- Record detailed notes for each homeowner interaction accurately
- Qualify incoming leads while generating interest in our products and services
- Schedule in-home sales consultant appointments and collaborate with the team as needed
- Provide excellent customer service and resolve issues with urgency and professionalism What We're Looking For
- High School Diploma or Equivalent
- At least 1yr of Sales & Marketing Experience
- At least 1yr of Customer Service & Professional Phone Etiquette Experience
- Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus
- Must have reliable transportation
- Must be comfortable utilizing dual computer screens
- Must be proficient with computers and able to type at least thirty words per minute
- Must be willing to undergo a criminal background check Nice to Have
- Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus Compensation & Benefits
- Salary: $40,000 - $60,000 per year (Base + Performance Bonus) (Paid Weekly!)
- Schedule: 8AM - 4:30PM OR 11AM - 7:30PM | Full-Time (At Least 1 Weekend Shift Per Week)
- Benefits: medical, dental, vision, and life insurance
- Paid Training – comprehensive training with a supportive team committed to your success
- Culture perks: Top 10 Best Place to Work for 4 years in a row
- Growth opportunities: over 60% of leaders promoted from within