Inside Sales Associate - Building & Home Products

We are seeking a friendly, knowledgeable, and motivated Inside Sales Associate to join a company specializing in home, construction, and building products.

This position will assist customers who come into the store looking for products, materials, and solutions for home improvement, construction, repair, or building projects. The ideal candidate will be comfortable speaking with customers, learning product information, answering questions, and helping turn customer needs into sales.

Responsibilities

• Greet customers and determine what products or materials they are looking for

• Assist customers with selecting appropriate home and building products

• Explain product features, options, pricing, and availability

• Provide knowledgeable recommendations based on customer needs and projects

• Generate sales and help customers complete purchases

• Prepare quotes, estimates, and product orders

• Answer incoming phone calls and assist customers with product questions

• Follow up with customers regarding quotes, orders, and product availability

• Build positive relationships with contractors, homeowners, builders, and repeat customers

• Enter customer and sales information accurately into the computer system

• Process payments and sales transactions as needed

• Coordinate with warehouse or delivery staff regarding customer orders

• Maintain knowledge of current products, pricing, promotions, and inventory

• Help keep the sales counter, showroom, and customer areas organized and professional

• Assist with additional sales and customer service duties as needed

Requirements

• Previous sales, retail, customer service, building materials, construction, hardware, or home improvement experience is preferred

• Strong customer service and communication skills

• Comfortable talking with customers and recommending products

• Ability to learn different building and home product lines

• Basic computer and data-entry skills

• Strong organizational skills and attention to detail

• Comfortable preparing quotes and discussing pricing with customers

• Ability to work independently and as part of a team

• Dependable, professional, and motivated to meet sales goals

Preferred Experience

Experience with any of the following is a plus:

Building materials

Construction supplies

Hardware

Lumber

Roofing

Doors and windows

Flooring

Cabinets

Home improvement products

Contractor or builder sales

Inside sales

Benefits

• Competitive pay

• Stable full-time opportunity

• Sales and industry training

• Opportunity to grow with the company

• Potential for increased earning opportunities based on experience and performance

• The ideal candidate is someone who enjoys working with customers, has a natural sales mindset, and is willing to learn the products and industry. This person should be able to listen to what a customer needs, recommend the right solution, and provide excellent service from the initial conversation through the final sale.