Inside Sales / Account Manager

About the Role This role supports the day-to-day account management of Healthmark Industries’ customer accounts, providing sales and business development assistance to field sales representatives, developing revenue objectives for assigned territories, and maintaining strong customer relationships within Getinge's network.

What You'll Do

• Regular communication with sales representatives regarding leads, opportunities, and campaign initiatives.
• Follow up on leads and sample requests.
• Work to help resolve quality control inquiries and consignment issues with sales representatives.
• Achieve or exceed KPI goals as required.
• Lead the development and execution of opportunity win strategies with comprehensive understanding of the customer needs, competitive landscape, and Healthmark’s value proposition.
• Effectively communicate and influence customers during RFQ follow ups.
• Maintain up-to-date information in Salesforce CRM.
• Utilize product knowledge to engage and develop solution strategies with customers.
• Acquire a thorough understanding of customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Serve as the link of communication between customers and sales operation team.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• On occasion, attend vendor shows.

What We're Looking For

• 1-3 years of Inside Sales, Sales, or Account Management related experience.
• High school diploma or equivalent. Associate or bachelor’s degree.
• Ability to read and understand written and verbal instructions and procedures. Good telephone and email technique. Proficiency in word processing and spreadsheet applications. Good oral and written communication skills. Good phone technique. Good follow up skills.
• Uses Phone, Computer, Scanner, Copier, Fax Machine.
• Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (as applicable to the job function).
• Attend all required Quality & Compliance training at the specified interval.
• Minimum 40 hours per week; Hybrid schedule (3 days on-site, 2 days remote).

Compensation & Benefits

• The total compensation range (base + commission) for this position is between $69,000-$78,000 per year depending on experience and location.
• Benefits include Health, Dental, and Vision insurance; 401k plan with company match; Paid Time Off; Wellness initiative & Health Assistance Resources; Life Insurance; Short and Long Term Disability Benefits; Health and Dependent Care Flexible Spending Accounts; Parental and Caregiver Leave; Tuition Reimbursement.