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Innovation Architect

Miro
Multiple locations: Los Angeles, CA; San Francisco, CA; New York, NY; Remote
USD 148,000 - 185,000 / year

About this role

About the Role The Advisory Services team within Miro's Professional Services organization focuses on strategic guidance for Enterprise plan customers with an emphasis on human-centered change, experience design, deep product expertise, and workflow transformation. You will understand customer needs and proactively identify how Miro can help achieve their goals. What You'll Do

  • Lead workshops that help teams improve collaboration and discover high-impact use cases with Miro.
  • Assess team workflows and provide targeted recommendations to enhance productivity and alignment.
  • Partner with IT and business stakeholders to connect Miro’s value with organizational goals.
  • Guide teams through change initiatives that support tool adoption and scalable governance models.
  • Develop simple prototypes to demonstrate possibilities and inspire innovation.
  • Coach teams on Agile ways of working and help integrate Agile principles into daily practices.
  • Identify barriers to effective teamwork and design solutions that drive measurable improvement. What We're Looking For
  • 3-5 years of experience in consulting, change management, Agile, or similar fields.
  • Hands-on experience working with enterprise teams or fast-moving environments.
  • Strong facilitation skills with the ability to run engaging, outcome-driven workshops.
  • Proven ability to help organizations adopt new tools or improve collaboration practices.
  • Familiarity with Human-Centered Design, governance frameworks, or collaboration tools.
  • Experience with Agile methodologies and platforms such as Miro or similar tools.
  • Excellent communication and presentation skills, with the ability to simplify complex topics.
  • Adaptable, proactive, and comfortable working in dynamic, evolving environments. Nice to Have Compensation & Benefits
  • The reasonably estimated salary ranges are location-specific. For Los Angeles: $148-$185 USD; San Francisco: $168-$210 USD; New York: $164-$205 USD. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.
  • Equity, wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Location-specific benefits may apply.

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