About this role
Infrastructure Consultant - CTBC
Job Description
- Position Summary
The Infrastructure Consultant is responsible for analyzing internal customer requirements and implementing logging and monitoring solutions in collaboration with external providers. The role focuses on designing, configuring, and optimizing centralized logging platforms (especially ELK stack) to ensure visibility, observability, and operational stability across IT services.
- Key Responsibilities
- Analyze and collect requirements from internal stakeholders regarding logging and monitoring needs
- Translate business and technical requirements into implementable solutions
- Design, implement, and maintain logging and monitoring solutions based on ELK (Elasticsearch, Logstash, Kibana)
- Collaborate closely with external service providers to deliver and operate solutions
- Ensure proper onboarding of systems, applications, and infrastructure into the logging platform
- Define and implement dashboards, alerts, and reporting mechanisms
- Improve observability and troubleshooting capabilities across systems
- Ensure compliance with logging standards, security policies, and audit requirements
- Support incident analysis and root cause investigations using logging data
- Optimize performance, scalability, and cost-efficiency of the logging platform
- Collaboration & Interfaces
- Internal stakeholders (Infrastructure, Application teams, Security, Service Owners)
- External providers responsible for implementation and operations
- Cross-functional IT teams (e.g., Cloud, Network, Security)
Qualifications
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Strong hands-on experience with ELK stack (Elasticsearch, Logstash, Kibana)
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Experience in logging, monitoring, and observability concepts
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Good understanding of IT infrastructure (servers, applications, cloud environments)
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Experience working with external service providers / managed services
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Familiarity with ITSM processes (Incident, Problem, Change Management)
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Scripting knowledge (e.g., Python, Bash) is a plus
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Experience integrating logs from multiple sources (applications, servers, network devices)
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Additional Information
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- Key Competencies
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Analytical thinking and problem-solving mindset
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Ability to translate business needs into technical solutions
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Strong communication skills across technical and non-technical audiences
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Ownership and accountability for deliverables
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Structured and solution-oriented working approach
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Ability to work in a global, cross-functional environment
What we offer
The 13-th salary – Paid once a year, in December; Meal tickets - With a value of 40 Ron; Private Health Insurance – Health is the most important, so we offer you a medical subscription through Signal Iduna; Referral bonuses - We encourage colleagues to refer new candidates to us and, at the same time, to get the chance to receive a bonus; Bookster – Feed your body and your mind. You can borrow books and you’ll receive them at the office; Sports benefits- It’s important t