Information Technology Sales Associate

Information Technology Sales Associate at Byteville Technologies Limited

We are recruiting to fill the position below:

Location: Surulere, Lagos

Job type: Full-Time

Category: Entry Level

Job Summary

• We are looking for an energetic and knowledgeable IT Sales Associate to help promote and sell our IT products and services.
• Your duties will include learning the features of our products, understanding customers’ IT needs, and showing our solutions to potential clients.
• You will not be required to do field marketing, but if a customer or potential client requests a visit, you will be expected to attend.

Key Responsibilities

• Be comfortable with initiating cold calls.
• Sell IT solutions including hardware, software, cloud services, networking, cybersecurity, and managed services.
• Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling.
• Be comfortable with initiating cold calls.
• Engage in both outbound and inbound customer engagement.
• Participate adequately in team activities and training.
• Follow up with different support teams to ensure resolution of customers' challenges and provide timely feedback to customers.
• Appropriately qualify leads sent from other internal units for further development and conversion.
• Preparation of Proposal, bids and quotes.
• Ensure excellent customer satisfaction working with customers.
• Maintain and update customer contact records.
• Identify/manage and escalate/solve conflicts with clients.
• Stay updated on industry trends and competitor activities.
• Any other official task that may be assigned by Line Manager for the progress of the team.
• Manage company’s social media accounts and website.

Requirements

Educational Qualification:

• A Bachelor’s Degree in Computer Science, Engineering, Information Technology, Marketing or similar qualification.

Skills & Competencies:

• Ability to develop strategic sales plans and execute them successfully.
• Excellent communication, negotiation, and presentation skills.

Skills / Requirements:

• Knowledge of ICT solutions like networking, security, data center, cloud, virtualization.
• Ability to explain and demonstrate IT product specifications and functionalities.
• The purpose of this job is to create long-term relationships with the portfolio of assigned customers.
• The role serves to understand the customer’s demands, plan on how to meet these demands, and generate sales for the company as a result.
• Applicants must reside in or around Surulere.
• Preferred Candidate: Female

Remuneration

Salary: N120,000 - N200,000 monthly.

Other Benefits:

• Performance Bonus.

Application closing date

Not Specified.