About this role
Information Technology Intern at Pinnah Foods
Information Technology Intern
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field ICT / Computer , Internships
What you'll do
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As the first point of contact for day-to-day IT support across all our outlets and offices, you'll:
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Provide timely first-level (Level 1) technical support to staff, resolving issues within agreed timeframes and keeping downtime to a minimum
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Maintain accurate, up-to-date records of IT assets, hardware, and software
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Support employee onboarding and offboarding — preparing and recovering IT equipment and accounts so every setup is complete
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Carry out preventive maintenance at assigned locations to catch equipment issues before they cause disruption
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Monitor support tickets and escalate unresolved issues promptly so nothing is left without an owner
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Keep clear documentation of support requests, resolutions, and IT activities
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What we're looking for
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A genuine interest in building a career in IT support
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Basic knowledge of computer hardware, software, and troubleshooting
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Strong organisation and attention to detail
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A helpful, service-minded attitude and clear communication
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Willingness to travel to outlets and stay flexible during peak periods or urgent support needs