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Information Developer

Sony Interactive Entertainment

About this role

About the Role As an Information Developer, you will plan and produce instruction content for PlayStation products, lead end-to-end information design, content structure, reviews, quality assurance and release processes, and collaborate with the Japan/US/UK teams to deliver accurate, high‑quality information to global users. What You'll Do

  • Plan and produce PlayStation product manuals and user guides, including English content localized into Japanese and transcreations within scope
  • Lead information design, content structure design, reviews, QA, and release activities to ensure global content quality and consistency
  • Collaborate with the global teams in Japan, the United States, and the United Kingdom to improve content platforms and production processes
  • Contribute to content infrastructure using Structured Authoring (DITA) to support reuse, scalability, and ongoing process improvement
  • Maintain high standards for clarity and user experience across hardware, software, and services What We're Looking For
  • Experience planning and delivering technical content (manuals, guides) for consumer electronics or software products
  • Strong information design, content structure, review, and quality assurance skills
  • Proficiency with Structured Authoring (DITA) and information‑design thinking
  • Experience with localization and translation/transcreation from English to Japanese
  • Ability to collaborate effectively with cross‑functional teams across Japan, the United States, and the United Kingdom
  • Excellent writing/editing skills and a passion for delivering clear, user‑friendly information

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